Returns & Exchanges

At Mad Hippie, we want you to love your skin and your purchase; if you are not completely satisfied, we offer a 60-day money-back guarantee on all products. Whether you purchased from us directly or through one of our retail partners, we are committed to making the return process as simple and sustainable as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, a pre-paid shipping label will be sent to your email; simply print it out and securely package your items in their original boxes if possible.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the tracking information is scanned to trigger your refund process.

• 4.
  Receive Your Refund

  After our team receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.